Dirt Killer Warranty Information
Dirt Killer Pressure Washers offers a one year warranty for manufacturing defects on our products unless specified otherwise. The warranty does not include wear parts, abused or excessively used items. In order to grant this warranty, the item must be returned to the Dirt Killer factory to be inspected by the customer service department to determine if the warranty applies. Items granted warranty status are repaired or replaced free of charge. To claim warranty consideration, first call customer service and get a Return Authorization number and instruction on a how to process a return. Dirt Killer Pressure Washers is not responsible for any returned goods not accompanied by a Return Authorization number.
Dirt Killer Pressure Washers warrants all parts of your new Dirt Killer or KränzleUSA pressure washer to be free from manufacturing defects in materials and workmanship for a period of one (1) year from the date of original purchase.
Defective parts not subject to normal wear and tear will be repaired or replaced at our option during the warranty period. Exclusions:
- The engine or motor is covered under separate warranty by its respective manufacturer and is subject to the terms set forth therein.
- This warranty does not cover parts damaged due to normal wear, misapplication, misuse, operation at other than recommended speeds, pressures or temperatures. Any misuse, abuse, alteration or improper installation or operation will void warranty. Determining whether a part is to be replaced or repaired is solely the decision of Dirt Killer Pressure Washers.
- Parts damaged or worn because of the use of caustic liquids or by operation in abrasive or corrosive environments or under conditions causing pump cavitation are not warranted.
- Failure to follow recommended operating and maintenance procedures or failure to use authorized Dirt Killer parts also voids warranty.
Products and parts returned prepaid to our factory, or to a Dirt Killer authorized service center, will be inspected repaired or replaced free of charge if found to be defective and subject to warranty. There are no warranties that extend beyond the description on the face hereof. This warranty applies only to the original owner and is not transferable. Under no circumstances shall Dirt Killer Pressure Washers bear a responsibility for loss of the unit, loss of time or rental, inconvenience, commercial or consequential damages.